Guidance for responding to harmful behavior

Responses in the moment

• Call out behavior
• Acknowledge that it should not have happened
• Intervene to put a quick stop to it 
  • Mute participants
  • Disable screen share
  • Disable video function
  • Other immediate technical fixes

Reporting an incident

• Document incident with an email to zoom-misuse@berkeley.edu.
• Identify perpetrators if you can
• Report it to the following offices, as appropriate (as a Responsible Employee, you have specific reporting obligations):
  • Office for the Prevention of Harassment and Discrimination (OPHD))
    • Harassment based on protected categories (for example, race, ethnicity, national origin, sex, sexual orientation, gender, and gender identity)
  • Center for Student Conduct)
    • Abuse of virtual classroom spaces by Berkeley students
  • UCPD
    • Hate crimes
  • UC systemwide hate incident reporting form (stophate.berkeley.edu)
    • Hate-motivated acts

Follow-up and accountability

• Communicate back to the participants in the virtual space:
  • Brief description of what took place
  • The principles of community, the virtual space norms you previously established, and/or campus policies or laws that were potentially violated
  • The steps you took to prevent the incident from recurring, and to report it, as appropriate
• Communicating to impacted individuals, with supportive resources as appropriate